Skip to Content
Terms and Conditions (T&Cs)
FIELD OF APPLICATION
The following Terms and Conditions apply to all orders placed by private individuals and entrepreneurs through our online shop. A private individual is someone who enters into a transaction that is primarily not attributable to their commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a legally capable partnership that enters into a transaction in the exercise of their commercial or self-employed professional activity. If an entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby expressly rejected, and they will only become part of the contract if we expressly agree to them.
CONTRACT PARTIES, CONTRACT CONCLUSION, CORRECTION OPTIONS
The purchase contract is concluded with G8 Operational Ltd. By listing products in our online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your information at any time before submitting the binding order by using the correction aids provided during the ordering process. The contract is concluded when you click the order button and accept the offer for the items in the shopping cart. Immediately after submitting the order, you will receive an order confirmation at the email address you provided.
CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The languages for the conclusion of the contract are German and English. We store the contract text and send you the order details as well as our terms and conditions in written form. You can view the contract text in your customer account.
DELIVERY TERMS
In addition to the listed product prices, shipping costs may apply. You can find more information about the possible shipping costs in the respective offers.
PAYMENT
In our online shop, we generally offer the following payment methods:
Prepayment: After selecting this payment method, we will provide you with our bank details in a separate email and will deliver the goods after receiving your payment.
Credit Card: After submitting your order, you will enter your credit card details. Once identified as the rightful cardholder, the payment will be processed automatically, and your card will be charged.
Klarna: In collaboration with Klarna Bank AB, we offer consumers various payment options. Using Klarna requires a successful address and credit check. You can find more information in the respective payment options and during the ordering process.
Viva Wallet: Accepted cards: Visa, MasterCard, Maestro, Amex, and more; payment card
REVOCATION DISCLAIMER
You have the statutory right of withdrawal, as described in our revocation disclaimer.
RETENTION OF TITLE
The goods remain our property until full payment is made. For entrepreneurs, it additionally applies that we reserve the ownership of the goods until all claims from ongoing business relationships are settled. You may resell the reserved goods in the normal course of business, with all resulting claims being assigned to us in advance, regardless of any connection or mixing of the reserved goods with other items. You remain entitled to collect these claims until they are collected, but we may also collect these claims ourselves if you fail to meet your payment obligations.
TRANSPORT DAMAGES
For consumers: If goods are delivered with obvious transport damage, we ask you to report these issues to the carrier as soon as possible and to contact us immediately. The failure to make a complaint or contact us does not affect your legal rights, particularly your warranty rights. However, you help us assert our own claims against the carrier or transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we hand over the goods to the carrier, freight forwarder, or any other person or institution designated for shipment. Among merchants, the inspection and complaint obligation regulated in § 377 HGB applies. If you neglect this obligation to report, the goods are considered approved, unless there is a defect that was not apparent during the inspection. This does not apply if we have intentionally concealed a defect.
WARRANTY AND GUARANTEES
The statutory liability for defects applies unless expressly agreed otherwise. The following limitations and reductions of deadlines do not apply to claims for damages caused by us, our legal representatives, or agents in cases of injury to life, body, or health, in cases of willful or grossly negligent breach of duty, in cases of violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner may regularly rely (cardinal duties), within the framework of a warranty promise, as far as agreed, or as far as the scope of the Product Liability Act is opened.
Limitations for Consumers:
For consumers purchasing used goods, the following applies: Claims for defects are excluded if the defect occurs after one year from the delivery of the goods. Defects that occur within one year from the delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods.
Limitations for Entrepreneurs:
For entrepreneurs, only our own specifications and the product descriptions of the manufacturer that have been incorporated into the contract apply as an agreement on the quality of the goods. The limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The sale of used goods is made without any warranty. The statutory limitation periods for the recourse claim under § 445a BGB remain unaffected. Among merchants, the inspection and notification obligation regulated in § 377 HGB applies. If you neglect this notification obligation, the goods are deemed approved unless there is a defect that was not recognizable during the inspection. This does not apply if we have intentionally concealed a defect.
Warranties and Customer Service:
Information on any additional warranties that may apply and their exact conditions can be found with the product and on specific information pages in the online shop. Our customer service is available on weekdays from 9:00 AM to 6:00 PM at the phone number +49 (0)89 125 038 039 and via email at high@green8.shop for questions, complaints, and objections.
LIABILITY
We are fully liable for claims arising from damages caused by us, our legal representatives, or agents:
in cases of intentional or grossly negligent breach of duty,
in cases of warranty promises, as agreed, or
to the extent that the scope of the Product Liability Act is applicable.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner can regularly rely (cardinal obligations), we are liable for slight negligence on our part, our legal representatives, or agents only to the extent of the foreseeable damage, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
DISPUTE RESOLUTION
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du hier [https://ec.europa.eu/consumers/odr/] findest. Wir sind nicht verpflichtet und nicht bereit, an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen.
YOUTH PROTECTION
If your order contains items that are subject to age restrictions, we ensure through the use of a reliable procedure with personal identity and age verification that the purchaser has reached the required minimum age. The goods will only be handed over after successful age verification and exclusively to the purchaser in person. In this case, delivery to parcel stations is not possible.
FINAL PROVISIONS
If you are a business owner, the contract is subject to German law, excluding the UN Sales Convention.